{"id":4046,"date":"2021-11-02T15:43:38","date_gmt":"2021-11-02T15:43:38","guid":{"rendered":"https:\/\/renynsys.es\/support\/"},"modified":"2023-06-07T07:16:38","modified_gmt":"2023-06-07T07:16:38","slug":"support","status":"publish","type":"page","link":"https:\/\/renynsys.es\/en\/support\/","title":{"rendered":"SUPPORT"},"content":{"rendered":"

[et_pb_section fb_built=”1″ specialty=”on” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” background_color=”#f3f4f5″ global_colors_info=”{}”][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”” content_phone=”” content_last_edited=”on|desktop” _builder_version=”4.16″ _module_preset=”default” header_font_size=”35px” custom_margin=”-3px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Renyn Systems App<\/i><\/span><\/h1>\n

[\/et_pb_text][et_pb_text content_tablet=”” content_phone=”” content_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” text_font_size=”16px” global_colors_info=”{}”]<\/p>\n

The application that allows you to receive alerts by phone call or email in real time when your camera captures one of the configured targets (people, animals and vehicles).<\/span><\/p>\n

Protect what matters to you and keep it secure, detect intrusions, monitor worker activity and track worker behavior.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2021\/11\/google-play.jpg” alt=”Renyn systems” title_text=”google-play” url=”https:\/\/play.google.com\/store\/apps\/details?id=com.hcero.iot&gl=ES” url_new_window=”on” align=”right” _builder_version=”4.16″ _module_preset=”default” width=”80%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2021\/11\/apple_store-1.jpg” alt=”Download renyn systems” title_text=”Download renyn systems” src_tablet=”” src_phone=”” src_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” width=”80%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2022\/12\/Vigilancia-app-renyn.webp” alt=”renyn app surveillance” title_text=”renyn app surveillance” _builder_version=”4.19.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”default” background_color=”#f3f4f5″ global_colors_info=”{}”][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

Renyn Systems App<\/i><\/span><\/h1>\n

” content_phone=”<\/p>\n

Renyn Systems App<\/i><\/span><\/h1>\n

” content_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” header_font_size=”22px” custom_margin=”-3px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Renyn Systems App<\/i><\/span><\/h1>\n

[\/et_pb_text][et_pb_text content_tablet=”<\/p>\n

The application that allows you to receive alerts by phone call or email in real time when your camera captures one of the configured targets (people, animals and vehicles).<\/span><\/p>\n

Protect what matters to you and keep it secure, detect intrusions, monitor worker activity and track worker behavior.<\/span><\/p>\n

” content_phone=”<\/p>\n

The application that allows you to receive alerts by phone call or email in real time when your camera captures one of the configured targets (people, animals and vehicles).<\/span><\/p>\n

Protect what matters to you and keep it secure, detect intrusions, monitor worker activity and track worker behavior.<\/span><\/p>\n

” content_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

The application that allows you to receive alerts by phone call or email in real time when your camera captures one of the configured targets (people, animals and vehicles).<\/span><\/p>\n

Protect what matters to you and keep it secure, detect intrusions, monitor worker activity and track worker behavior.<\/span><\/p>\n

 [\/et_pb_text][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2022\/12\/Vigilancia-app-renyn.webp” alt=”renyn app surveillance” title_text=”renyn app surveillance” disabled_on=”on|off|on” _builder_version=”4.19.4″ _module_preset=”default” width=”50%” module_alignment=”center” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2022\/12\/Vigilancia-app-renyn.webp” alt=”renyn app surveillance” title_text=”renyn app surveillance” disabled_on=”off|on|on” _builder_version=”4.19.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2021\/11\/apple_store-1.jpg” alt=”Download renyn sytems” title_text=”apple_store” align=”center” disabled_on=”on|off|on” _builder_version=”4.16″ _module_preset=”default” width=”28%” custom_margin=”||16px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2021\/11\/apple_store-1.jpg” alt=”Download renyn systems” title_text=”apple_store” align=”center” disabled_on=”off|on|on” _builder_version=”4.16″ _module_preset=”default” width=”38%” custom_margin=”||16px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2021\/11\/google-play.jpg” alt=”Download renyn sytems” title_text=”google-play” url=”https:\/\/play.google.com\/store\/apps\/details?id=com.hcero.iot&gl=ES” url_new_window=”on” align=”center” disabled_on=”on|off|on” _builder_version=”4.16″ _module_preset=”default” width=”28%” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2021\/11\/google-play.jpg” alt=”Download renyn systems” title_text=”google-play” url=”https:\/\/play.google.com\/store\/apps\/details?id=com.hcero.iot&gl=ES” url_new_window=”on” align=”center” disabled_on=”off|on|on” _builder_version=”4.16″ _module_preset=”default” width=”38%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” custom_padding=”||2px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.16″ _module_preset=”default” max_width=”1195px” custom_padding=”2px||1px|||” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”” content_phone=”” content_last_edited=”on|phone” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” custom_padding=”50px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Install it yourself!<\/em><\/span><\/h2>\n

[\/et_pb_text][et_pb_text content_tablet=”<\/p>\n

Install it yourself!<\/em><\/span><\/h2>\n

” content_phone=”<\/p>\n

Install it yourself!<\/em><\/span><\/h2>\n

” content_last_edited=”on|phone” disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”default” header_2_font_size=”22px” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Install it yourself!<\/em><\/span><\/h2>\n

[\/et_pb_text][et_pb_text content_tablet=”<\/p>\n

1. Download the Renyn Systems app<\/p>\n

2. Click on the add button<\/p>\n

Scan the QR code and you’re done!<\/p>\n

” content_phone=”<\/p>\n

1. Download the Renyn Systems app<\/p>\n

2. Click on the add button<\/p>\n

Scan the QR code and you’re done!<\/p>\n

” content_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” text_font_size=”16px” custom_margin=”||53px|||” locked=”off” global_colors_info=”{}”]<\/p>\n

1. Download the Renyn Systems app<\/p>\n

2. Click on the add button<\/p>\n

Scan the QR code and you’re done!<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/renynsys.es\/en\/?page_id=4087″ button_text=”Frequently Asked Questions” button_alignment=”left” button_text_tablet=”” button_text_phone=”” button_text_last_edited=”on|tablet” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”f8c61b31-983d-42b4-92e8-26c071f1b562″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2022\/12\/escanear-qr.webp” alt=”Camera installation” title_text=”scan-qr” align=”center” disabled_on=”on|on|off” _builder_version=”4.19.4″ _module_preset=”default” width=”75%” custom_padding=”9px|||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_image src=”https:\/\/renynsys.es\/wp-content\/uploads\/2022\/12\/escanear-qr.webp” alt=”Camera installation” title_text=”scan-qr” align=”center” disabled_on=”off|off|on” _builder_version=”4.19.4″ _module_preset=”default” width=”100%” custom_padding=”9px|||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_button button_url=”https:\/\/renynsys.es\/en\/?page_id=4087″ button_text=”Frequently Asked Questions” button_text_tablet=”Frequently Asked Questions” button_text_phone=”Frequently Asked Questions” button_text_last_edited=”on|phone” disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”f8c61b31-983d-42b4-92e8-26c071f1b562″ button_text_size=”16px” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” custom_padding=”3px|||||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”” content_phone=”” content_last_edited=”on|phone” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||3px|-4px||” locked=”off” global_colors_info=”{}”]<\/p>\n

Control your camera and keep an eye on your farm from your cell phone!<\/i><\/span><\/h2>\n

[\/et_pb_text][et_pb_text content_tablet=”<\/p>\n

Control your camera and manage your video surveillance from your cell phone!<\/i><\/span><\/h2>\n

” content_phone=”<\/p>\n

Control your camera and manage your video surveillance from your cell phone!<\/i><\/span><\/h2>\n

” content_last_edited=”on|phone” disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”default” header_2_font_size=”22px” custom_margin=”|||-4px||” locked=”off” global_colors_info=”{}”]<\/p>\n

Control your camera and manage your video surveillance from your cell phone!<\/i><\/span><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” max_width=”1195px” custom_padding=”0px||0px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_slider show_pagination=”off” arrows_custom_color=”#b2292e” disabled_on=”on|off|on” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_icon_color=”#e02b20″ width=”50%” module_alignment=”center” custom_padding=”17px||0px|||” global_colors_info=”{}”][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” hover_enabled=”0″ global_colors_info=”{}” sticky_transition=”on” sticky_enabled=”0″]\"App[\/et_pb_slide][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” hover_enabled=”0″ global_colors_info=”{}” sticky_transition=”on” sticky_enabled=”0″]\"App[\/et_pb_slide][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” global_colors_info=”{}” sticky_transition=”on”]\"App[\/et_pb_slide][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” global_colors_info=”{}” sticky_transition=”on”]\"\"[\/et_pb_slide][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” global_colors_info=”{}” sticky_transition=”on”]\"\"[\/et_pb_slide][\/et_pb_slider][et_pb_slider show_pagination=”off” arrows_custom_color=”#b2292e” disabled_on=”off|on|off” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_icon_color=”#e02b20″ custom_padding=”17px||0px|||” global_colors_info=”{}”][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” global_colors_info=”{}” sticky_transition=”on”]\"App[\/et_pb_slide][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” global_colors_info=”{}” sticky_transition=”on”]\"App[\/et_pb_slide][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” global_colors_info=”{}” sticky_transition=”on”]\"App[\/et_pb_slide][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” global_colors_info=”{}” sticky_transition=”on”]\"\"[\/et_pb_slide][et_pb_slide _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” background_enable_color=”on” global_colors_info=”{}” sticky_transition=”on”]\"\"[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” header_3_text_color=”#b2292e” custom_margin=”74px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Home Window<\/h3>\n

View the photos and videos your cameras have captured.<\/p>\n

Map Window<\/h3>\n

View the geographic location of your devices, as well as their status (running, off, etc.).<\/p>\n

Devices Window<\/h3>\n

List of installed devices and their status. We can also access its control window to change settings and check the battery.<\/p>\n

Groups Window<\/h3>\n

List of the groups in which you participate. You can share images of your devices and messages. If you are the administrator, you can add people and manage permissions.<\/p>\n

Profile Window<\/h3>\n

Check and modify your account information, payment methods, alarm settings and billing information.<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”default” header_3_text_color=”#b2292e” custom_margin=”0px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Home Window<\/h3>\n

View the photos and videos your cameras have captured.<\/p>\n

Map Window<\/h3>\n

View the geographic location of your devices, as well as their status (running, off, etc.).<\/p>\n

Devices Window<\/h3>\n

List of installed devices and their status. We can also access its control window to change settings and check the battery.<\/p>\n

Groups Window<\/h3>\n

List of the groups in which you participate. You can share images of your devices and messages. If you are the administrator, you can add people and manage permissions.<\/p>\n

Profile Window<\/h3>\n

Check and modify your account information, payment methods, alarm settings and billing information.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/play.google.com\/store\/apps\/details?id=com.hcero.iot&gl=ES” button_text=”Try it!” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”f8c61b31-983d-42b4-92e8-26c071f1b562″ global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/play.google.com\/store\/apps\/details?id=com.hcero.iot&gl=ES” button_text=”Try it!” disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”f8c61b31-983d-42b4-92e8-26c071f1b562″ button_text_size=”16px” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”#ffffff” custom_margin=”||33px|||” custom_padding=”4px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” max_width=”1195px” custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”” content_phone=”” content_last_edited=”on|desktop” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||4px|||” global_colors_info=”{}”]<\/p>\n

We answer all your questions!<\/span><\/h2>\n

[\/et_pb_text][et_pb_text content_tablet=”<\/p>\n

We answer all your questions!<\/span><\/h2>\n

” content_phone=”<\/p>\n

We answer all your questions!<\/span><\/h2>\n

” content_last_edited=”on|phone” disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”default” header_2_font_size=”22px” global_colors_info=”{}”]<\/p>\n

We answer all your questions!<\/span><\/h2>\n

[\/et_pb_text][et_pb_text disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” text_font_size=”18px” global_colors_info=”{}”]<\/p>\n

If you still have any doubts about how to use the device visit our sections: frequently asked questions, manuals and video tutorials.<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

If you still have any doubts about how to use the device visit our sections: frequently asked questions, manuals and video tutorials.<\/p>\n

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Renyn Systems AppThe application that allows you to receive alerts by phone call or email in real time when your camera captures one of the configured targets (people, animals and vehicles). Protect what matters to you and keep it secure, detect intrusions, monitor worker activity and track worker behavior. Renyn Systems AppThe application that allows […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-4046","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/renynsys.es\/en\/wp-json\/wp\/v2\/pages\/4046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/renynsys.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/renynsys.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/renynsys.es\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/renynsys.es\/en\/wp-json\/wp\/v2\/comments?post=4046"}],"version-history":[{"count":0,"href":"https:\/\/renynsys.es\/en\/wp-json\/wp\/v2\/pages\/4046\/revisions"}],"wp:attachment":[{"href":"https:\/\/renynsys.es\/en\/wp-json\/wp\/v2\/media?parent=4046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}